Health Minister, Jone Usamate is looking into a matter where a heart patient from Navoli, Ba was not properly treated by health officials and his health details also went missing.
We raised this issue with Usamate yesterday afternoon.
The family of Arun Kumar told Fijivillage that they took Kumar to Ba Mission Hospital on 25th July this year after he suffered chest pains.
They are claiming that the ECG was done and he was discharged after a week without any proper treatment.
The family then took Kumar to Lautoka hospital, where he was admitted for two hours and released.
The family is saying that some specialists were also at Lautoka hospital for consultation, however Kumar was waiting for long and collapsed. He was not seen by the specialists.
Kumar's family told us that they took Kumar again to Ba hospital yesterday and they were told that his file is lost.
The family is trying to get him to the CWM hospital but it's difficult as his health details are missing.
The family has also told us that Kumar was part of the group that donated $20,000 for the construction of the new Ba hospital.
When contacted, Health Minister, Jone Usamate said anyone who comes to a health facility has the right to expect the best service possible and they expect those who serve in their health facilities to provide the very best of service.
He says whenever there is a complaint, it is investigated to learn what actually happened and to decide on action to be taken.
He says if there are people at fault they will be disciplined.